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Blitz Ezine # 152 Feb 25, 2002

Note: This is an archived issue. Some links and/or content may be outdated

The Blitz-Promotions News Letter.
Issue no. 152, Feb 25, 2002
http://www.blitzpromotions.com
100 Ways to promote your site -
http://www.blitzpromotions.com/blitz152.htm
Subscribe to our Ezine
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************ In This Issue **************
Comments
Food for thought
100 Ways to promote -
The Classifieds
Next Issues

Link to this issue online -
http://www.blitzpromotions.com/blitz151.htm
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Blitz Comments
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We've got the flu here - all three of us and it's not a bit fun... hope you enjoy this issue.

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Food for thought
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If you're proactive, you don't have to wait for circumstances or other people to create perspective expanding experiences. You can consciously create your own.

Stephen Covey
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100 ways to promote your site #43
Marketing with Ebay
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This weeks issue comes to you as a result of some nice folks writing in and sharing their opinions. Please make sure you visit their sites.

http://www.amherst-antiques-folkart.com/
http://www.baroncreationsandgifts.com/

Hi Tim and Lisa!

I began using Ebay about four years ago as a means of selling antiques online. I started off just looking, then buying, then figured I might as well start selling (I was already selling in a brick and mortar shop). At that time, Ebay was a pretty profitable avenue for sellers of all types of goods. But that was then – things have changed – a lot!

Ebay has raised their fees, changed their rules, disallowed linked banners and ads to our web sites from our auction pages, and they’ve opened their own “branded” Ebay stores (mini web sites). So, it doesn’t add a lot of value to a web-based business just to use Ebay as a way to advertise your online business anymore. Ebay is BIG business and they don’t regard small businesses as quite as valuable as they used to (or seemed to). Over the years, I have made a profit overall on the items I’ve sold on Ebay. But, if you really regard your Ebay sales as a “business” activity, you have to do the bookkeeping!

Let’s say I offer an antique plate with a retail value of $200 on auction at Ebay. First I have to take decent photographs of the front, back, and a close up. If I don’t have a digital camera, I pay for photo processing. I have to scan or upload the photos to my computer and take some time to make sure they are clear, color-corrected, and optimized for web viewing. If I don’t have photos, or have poor quality photos, my item simply will not be looked at or bid on. And, I have to pay for those photos to be hosted on the web, or pay Ebay to host them.

Next, I spend at least 20 minutes to write the auction text; I need a very, detailed and accurate description with measurements, and I need to go over this item with a fine-tooth comb to make sure I describe any flaws. Why? Because, if a bidder wins this item, and finds when it arrives that it is not as I described, he or she is a) going to want to return it, or b) leave me negative feedback at Ebay. A bad reputation travels fast at Ebay so it is definitely NOT worth cutting corners here! Now, I am ready to post the auction. I upload my photos to the web and fill out the auction form. Here’s where I can run into the high cost of doing business on Ebay if I am not careful.

There is an insertion fee based on the starting bid amount. If I start the auction too low, there can be a perception that the item isn’t worth very much, and it will sell low. Or, if I start the auction at a mid-range opening bid, say $49.00 on my $200.00 plate, that’s better, but I’d want to be sure it sells for at least what I paid for it, plus some to cover all the associated auction fees I will pay. To be sure that I am covered in that regard, I have to place a reserve on this item. That way if the item does not sell high enough to cover my costs, I am not obligated to sell the item to the highest bidder. If I enter a reserve price, I pay another fee to Ebay. Now Ebay will entice me with all kinds of auction page options, like highlighted titles, boldface text, dual auction categories, featured auction placement, etc. Every one of these options can incur more fees, and none of them will guarantee that my item will sell high, or sell at all!

OK, I have all the information ready and I upload it to Ebay. Now I am at the mercy of the bidding population. Is it a good week for bidding, or not? Only time will tell.

In the meantime, let’s add up the fees:
Insertion fee (for an item with a reserve of $125.00)= $2.20
Added insertion fee for a reserve auction= $1.00 (refundable if item sells) Photo hosting: 1 free, 2 more at 0.15 each = $0.30
Boldface title= $2.00

So far I’ve paid $5.50 to list this plate, and if I chose: Dual category fees = doubles all fees above, so my fees are now $11.00

If I paid $100.00 for the plate and $11.00 to list it, I have $111.00 invested in this item now, plus about an hour or more of my time, and maybe film and processing costs. OK, at the end of 7 days, my plate sells for $126.00 (one dollar over my reserve price). Now Ebay goes to work deducting their Final Value Fees. They take 5% of the first $25.00 ($1.25), plus 2.5% of the rest up to $1000.00 ($2.52), then they give me back the $1.00 I paid to list the plate with a reserve, so my final Value Fees total $2.77. That brings my cost for this plate to $113.77. I just made a whopping $12.23 profit. Now I have to email the high bidder, tell them what the shipping and insurance will cost them, and ask them to make payment to me. If I offered PayPal as an option to my bidder for making their payment, I might pay another 2% of that $126.00 + the $7.50 for Priority mail and insurance, so that is another $2.67, bringing my profit down to $9.56. If I use the free boxes and tape offered to Priority Mail customers, I only have to pay for the bubble wrap I use to protect the plate (a few more pennies off the bottom line). Now, I use my gas to travel to the post office, stand in line, and mail the plate to the winning bidder. My time invested in each auction item usually adds up to about 3 hours in total, for which I am paid an average of about $1.00 an hour or less.

What am I really getting out of listing items for sale at Ebay auction? Well, not as much as I used to. You really have to decide what types of items will sell well, and consistently. You need to know which days are best for starting and ending an auction and which categories give those items the exposure they need to sell high. You have to establish a good Ebay feedback profile over time, find ways to cut your costs, and link your auction pages from your own web site (you can’t do it the other way around anymore). I must admit, I have only had two bidders send bad checks over the years, and I have had a few that simply did not make payment at all (non-paying bidders) – you can report them to Ebay and sometimes they will refund part of your fees.

Are there any pluses? Well, I have met a lot of very nice people using Ebay, and some still frequent my web site (there’s a plus!). Ebay has grown dramatically over the last couple of years, and its user base has grown as well. So you now have more people selling at Ebay than ever before, which reduces the likelihood of your item being seen like it once would have been. You have to foster a client base and try to let them know when you list something they would be interested in. If you are only selling at Ebay and not from your own web site, it can be a good thing – it’s an inexpensive way to start off a web-based business. Pay as you go and see if it’s for you!

At this point, I simply don’t have the time to devote to Ebay now that I have my own web site to maintain. I would much rather spend the time keeping the items at my site fresh, working on my e-newsletter, and keeping in touch with the clients I have at my site. Ebay, for the time and energy it takes to keep up, simply isn’t as profitable as it once was. I am glad that I had the experience using Ebay (I even listed auctions for clients for a short time – not a good idea!!), but I find having the control over my spending, and making my own rules for my business is much more profitable and enjoyable than allowing Ebay to dictate (at a whim) where my money goes.

Here’s a link to my Ebay Feedback Profile – http://cgi2.ebay.com/aw-cgi/eBayISAPI.dll?ViewFeedback&userid=saldanb

I worked hard to establish this kind of a rep at Ebay – and at least I can say to my web site customers, “look, I am reputable and I deliver as promised – my customers at Ebay are very satisfied!”

Sally Van Nuys-Brown Antiques dealer / artist
Visit Old Towne Amherst Antiques & Folk Art Today
for Antiques*Collectibles*Hand-painted Folk Art*Country Decorating Accessories & Gifts Free Newsletter, Drawings, Ideas, and More!
http://www.amherst-antiques-folkart.com/

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Hi Tim,

We started using Ebay through the coaxing of some friends who have a huge Ebay business! One is a jeweler and the other sell T-shirts. We decided to give it a try and from the first item placed up for auction we immediately received bids. We did extrememly well and built a small customer base from doing this. We got repeat customers and even some custom orders. The downfall we found is we couldnt get our money, meaning people are shopping for discount bargains and expect to pay as little as possible for an item.

I find that's the reputation that seems to come with the Ebay name. We did sell a few high priced items, depending on the item you have I guess, people may dish out the money if they want it bad enough. I had an item that I was selling for $495 and got anywhere from $750 $1100 for them. So I guess you never know. The hottest seller I find on Ebay are antiques, people will spend the money and antiques have a large customer base!

On the up and up however, Ebay has new potential customers signing on daily. So you can sell the same item over and over again because of the volume and increase of new customers. People also like to find the items they need quickly and know they can get it on Ebay, unlike having to search for a website.

Depending of the types of goods you have, I am convinced your items will sell no matter what you have but getting the dollar amount you want is another thing. For both my friends that have a large Ebay business, Their main complaint is that Ebay is very expensive and they have to pay listing fees whether an item sells or not. They are paying Ebay as much as $2000 a month. And being that busy, both businesses have had to hire help.

Hope this helps,
Blessings,
Denise Baron
http://www.baroncreationsandgifts.com/

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Want more information - the link below has tons of information about E-bay and how to sell.

http://onlineauctionbiz.com/

 

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